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FAQ

Frequently asked questions

Pricing

It depends on the size of your home or office, the distance between locations, and any extra services like packing or storage. Request a quote and we'll give you an estimate based on your specific move — final pricing is confirmed once we understand the full scope.
It depends on the size of your home or office, the distance between locations, and any extra services like packing or storage. Request a quote and we'll give you an estimate based on your specific move — final pricing is confirmed once we understand the full scope.
We currently accept bank transfer and cash. M-Pesa payment is coming soon — ask your move coordinator for the latest options when your quote is confirmed.
We currently accept bank transfer and cash. M-Pesa payment is coming soon — ask your move coordinator for the latest options when your quote is confirmed.

General

For local moves within Nairobi, one to two weeks' notice is usually enough. For long-distance or office moves, we'd recommend booking three to four weeks ahead, especially around month-end when demand is higher.
For local moves within Nairobi, one to two weeks' notice is usually enough. For long-distance or office moves, we'd recommend booking three to four weeks ahead, especially around month-end when demand is higher.
Yes — desks, chairs, IT equipment, filing cabinets and general office furniture are all part of our office moving service, including disassembly and reassembly where needed.
Yes — desks, chairs, IT equipment, filing cabinets and general office furniture are all part of our office moving service, including disassembly and reassembly where needed.
Yes, we handle long-distance moves along Kenya's major routes, including Nairobi to Mombasa, Kisumu, Nakuru and Eldoret. We'll plan the route and timeline with you in advance.
Yes, we handle long-distance moves along Kenya's major routes, including Nairobi to Mombasa, Kisumu, Nakuru and Eldoret. We'll plan the route and timeline with you in advance.
Every move includes basic transit cover. If something is damaged in transit, let us know as soon as possible after the move so we can look into it and make it right.
Every move includes basic transit cover. If something is damaged in transit, let us know as soon as possible after the move so we can look into it and make it right.
Yes — pianos, safes, artwork and other large or delicate items are covered under our specialty moving service, with the right equipment and extra hands for the job.
Yes — pianos, safes, artwork and other large or delicate items are covered under our specialty moving service, with the right equipment and extra hands for the job.
Use the Get a Quote form on our website — it takes a few minutes and asks about what you're moving, your locations and preferred date. You can also reach us directly on WhatsApp.
Use the Get a Quote form on our website — it takes a few minutes and asks about what you're moving, your locations and preferred date. You can also reach us directly on WhatsApp.

Packing

Yes. Our packing service includes boxes, wrapping and tape, and we can pack your whole home, a single room, or just your fragile and specialty items.
Yes. Our packing service includes boxes, wrapping and tape, and we can pack your whole home, a single room, or just your fragile and specialty items.

Storage

Yes, we offer secure short and long-term storage with flexible month-to-month terms — useful if there's a gap between moving out and moving into your next place.
Yes, we offer secure short and long-term storage with flexible month-to-month terms — useful if there's a gap between moving out and moving into your next place.

Still have questions?

Reach out and we'll get back to you directly.

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